Payment Methods
Credit Card Payment Process
We currently accept credit card payments, including Visa and MasterCard.
Process Initiation
Upon selecting your desired items, you will proceed to the checkout page. Here, you will be required to enter your credit card details, including the card number, expiration date, and security code (CVV). Please ensure that the billing address matches the information registered with your card issuer to avoid delays.
Payment Confirmation
Once you click the complete order button, the transaction will be processed immediately. If the transaction is authorized by your bank, you will receive an on-screen confirmation and an order summary via email. If the transaction is declined, please contact your bank or try an alternative card.
Security and Data Protection
We take the security of your personal and financial information very seriously.
Credit Card Security
All credit card transactions are processed using a secure encrypted connection (SSL technology) to protect your information during transmission. We do not store your full credit card numbers on our servers. Your payment data is handled securely to prevent unauthorized access.
Our Privacy Policy
We respect your privacy. Any personal information collected during the payment process is used solely for order processing and verification purposes. We do not share your payment details with unauthorized entities.
Dispute Resolution
We aim to resolve any billing issues amicably and efficiently.
Resolution Services
If you recognize a charge on your statement that you do not recognize or believe is incorrect, please contact our support team immediately. We will investigate the matter and work with you to clarify or rectify the transaction.
Additional Help
For issues related to billing errors or transaction inquiries, we encourage you to reach out to us directly before contacting your bank. We are dedicated to providing a fair solution in accordance with standard consumer practices.
Communication and Support
We believe in keeping you informed throughout the payment process.
Information Updates
We will send a notification to your registered email address regarding any status updates related to your payment, including successful charges or refund processing. Please ensure your email address is correct to receive these important updates.
Transaction Currency
All transactions on our online store are processed in Australian Dollars (AUD). If your credit card is issued in a different currency, your bank may apply a conversion rate and foreign transaction fees, which are beyond our control.
Payment Authorization and Fraud Prevention
To ensure the security of our transactions, we reserve the right to verify payment details before dispatching an order. In some cases, we may request additional verification to prevent fraud. If we are unable to verify the payment, we reserve the right to cancel the order and issue a full refund to the original payment method.
Contact Information
If you have questions regarding payment methods, please contact us:
Address: 121 HOUSTON RD, SCOTTS HILL, TN 38374-6411, US
Phone: +1 (646) 533-6583
Email: info@livocarea.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)